Effective Date: 19/08/2025
At EPOS Depot, your privacy is our priority. We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
EPOS Depot is a UK-based provider of electronic point-of-sale (EPOS) hardware and solutions.
If you have any questions about this policy, contact us at:
📧 Email: support@eposdepot.com
2. Information We Collect
We may collect the following personal data:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (handled securely by our payment processor)
- Device and usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your data to:
- Process and ship your orders
- Provide customer support
- Send order updates and promotional offers (if opted in)
- Improve our website performance
4. Cookies & Tracking
We use cookies to improve your browsing experience. These help us understand how visitors interact with our website. You can manage your cookie preferences through your browser settings.
5. Sharing Your Data
We only share your information with trusted third parties such as:
- Payment gateways (e.g., Stripe, PayPal)
- Delivery partners (e.g., Royal Mail, DPD)
We never sell your personal data.
6. Your Rights Under UK GDPR
You have the right to:
- Access the data we hold about you
- Request corrections or deletion
- Object to or restrict processing
- Withdraw consent
To exercise these rights, please contact us.
7. Data Security
We use industry-standard encryption and security measures to protect your personal data.
8. Data Retention
We retain your data for as long as necessary to fulfil our legal and business obligations.
9. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.